INCANTESIMOSTUDIO SALES CONDITIONS

1.- The present Sales Conditions discipline long distance purchases of products and services from the online shop shop.incantesimostudio.it
2.- The range of products available on the site is constituted by lucky charms, pottery and fragrances.
3.- The holder of the site is the society IncantesimoStudio by Katia Binotti, with legal head office in via Antolini 27, 47841 Cattolica (RN) P.IVA 03346250404 CF BNTKTA74S52H294U
4.- All shopping made through this site are regulated by the General Conditions, and from the other operative instructions contained in the site. If there's a contrast between the instructions contained in the operative instruction and the general conditions, the latter will prevail.
5.- Each operation and/or payment condition granted to the client in derogation of the general conditions will be valid only if Incantesimo studio will accept the said derogation.
6.- ncantesimoStudio invites each client to read with attention, before buying, the general conditions and, once the buying procedure is concluted, to print them or save a copy.
7.- IncantesimoStudio may modify, without early comunication, the contents of the general conditions. The modifications will come in effect from the date of pubblication on the site.

SALES CONDITIONS

The following sales general conditions have to be read carefully before each purchase.

Long distance purchases are regolated by the Legislative Decrete 185/99

The client, with the online confirmation of the purchase order, automatically accepts the Sales General Conditions present on the site shop.incantesimostudio.it . With the confirmation he decleares that he visioned and accepted the indications of the legislative decrete 185/99 and accepts that shop.incantesimostudio.it is not vincolated by different regulations if not agreed in written form in advance.

PHOTOGRAPHIC CATALOGUE

shop.incantesimostudio.it guarantees that the products sold are conformed to those described on the online catalogue. Since all products are hand made, there might be some small differencies on colors, deriving from uncontrollable factors. These are no flaws, but a natural aspect of hand made products.

PRICES

All prices on the site include VAT and can be modified at all time without warning. Shipping costs are not included and will be highlighted during the ordering fase.

PAYMENT METHODS

- Credit Cards - Though PayPal
Paypal: Paypal: It's simple and secure, and has free registration through the site
- Bank transfer: The shipping will begin once we receive the payment on our bank account. You'll find our details at the end of the purchase process.

ORDER EVASION

Every order on our site, except in case that we're out of stock, will be shipped in the 3 days after the order. For commitioned products, time and shipment will be comunicated by email.

INVOICE

Invoices will be sent only if required by the client during the purchase, through the comunication of the necessary details.

SHIPMENT METHODS

The conditions indicated below are valid for Italy, for deliveries to other countries the conditions most favorable to the Customer will be applied at the moment.

The purchased products are delivered to the address indicated by the customer during the order by courier, delivery times are specified in the order phase and are chosen by the customer.

SHIPPING AND DELIVERY TIMES

The shipping costs indicated in the order confirmation are valid for deliveries in Italy while for shipments to other countries the conditions most favorable to the Customer will be applied at the moment.
The products are shipped by express courier.
The shipment of the products is carried out upon receipt of payment.

• For orders on the Italian territory, the shipment will be within 3 working days.
• For international orders the shipment will be 5-6 working days.

RECESS RIGHT

The consumer has 14 working days from when the product is received to use his Recess Rights (art.5 comma 1 e 2 D.Lgs 185/99).

The consumer who wants to use his Recess Right will have to comunicate it at info@incantesimostudio.it and send the product at the following address:

IncantesimoStudio di Binotti Katia
Via Antonini, 27
47841 Cattolica (RN)
P.IVA 03346250404 e Codice Fiscale BNTKTA74S52H294U

The comunication will have to contain the following:
- the codes of the returned products
- his bank coordinates for the refund
- The client will have to sign and put the date on the package
The refund will only happen if:
- the product hasn't been used, it's not damaged, complete and it's original package
⁃ It respects the above date and instruction
Once in our warehouse it will be examined to see if there are any damages, after this we will proceed with the refund.
The refund can take up to 30 days.
 Shipping costs and shipping risks are dependent on the consumer.

CLIENTS OBLIGATION

It's forbitten for clients to use false data during the registration and purchase processes. Anagraphic data and email must be personal, and not of third parties. shop.incantesimostudio.it is not responsable for the data used on the site.

The client should print the general condition at the end of the purchase process, after reading them and accepting them during the process. He should also print the product specification, to satisfy article 3 and 4 of D.Lgs 185/99

Registrating on shop.incantesimostudio.it the client authorizes the communication of not sensible anagraphic data at the shipping company or postal service used for the shipping of the products, to guarantee the correct arrival of products.

PRIVACY

Clients personal data, will be only used during the purchase procedure, and are only finalized for the correct execution of the rights and obligations of the contract.
Art. 7 of the following normative explain the client rights about privacy.

Art. 7 D.Lgs. 30 giugno 2003, n. 196:

• - The client has the right to obtain confirmation of the existence of personal data about him; even if not yer registered, and their comunication in an intelligible form
• ⁃ The client has the right to obtain indication on 1)personal data origin 2) finality and method of treatment 3) the logic used for the treatment of online data 4) data on the sites owner 5) data on the subject who the data is comunicated to or representative of state functions
• ⁃ The client has the right to obtain 1) correction, update or integration of existing data 2) Elimination of existing data 3) a confirmation that point 1 and 2 are effectuated
• ⁃ The client has the right to oppose 1) for illegittimate use of personal data 2) for the use of his data for shipping of advertising material or for their use in marketing research

GIURISDICTION

The present contract is regulated by the italian law. For every controversy the office responsable is situated in Rimini.

HELP

for any question send and email at info@incantesimostudio.it